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We are now booking appointments for flu vaccinations.  If you are eligible, please contact us for an appointment.

 Corona Virus - Information from Public Health England

We are asking all patients coming on to our premises to please wear a face covering if you have respiratory symptoms or a temperature.

       Pencester Surgery Online Consultations

If you need urgent care, NHS 111 is there for you 24-hours-a-day. Pharmacists are experts in medicines and can help you with minor health concerns. You can find out opening hours of pharmacies near you on the NHS England website.


With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. If you have any further queries you can email however, this is not a means to book appointments, you either need to telephone the surgery or sign up to Patient Access to be able to book appointments online. If you need to request a prescription or continuation sick note we ask that you use the email to do this. There are links to both of these sites throughout the website and both inboxes are monitored regularly to help makes us as accessible as possible.  We have access to Enhanced Services and can book you in to see health care professionals, in the evenings and at weekends at Buckland Hospital.

Enhanced Access


Feedback is important for us to keep improving our services and the care you receive. If you would like to complete our patient satisfaction survey please do so on the Online Services page, or click here.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

The NHS is offering a weight management service, if you would like some help and advice to loose weight, please make an appointment with one of our health care assistants.  They will record an up to date weight and height to calculate your current BMI and we will then refer you on to the Weight Management Service.  

Mental Health Matters Leaflet

Access at Pencester Surgery

Disabled access: There is easy access from Pencester Road and all consultation rooms are on ground floor level. There are disabled toilets with wheelchair access, together with limited parking facilities. Assistance is always available if required. 

Parking: Parking spaces at the surgery are limited and only available for the time you are in the building.

Health Help Now App  

Kent and Medway ICB have developed an innovative new web-app for local people, which aims to help patients find the right treatment and advice for their needs. Find out more and get the app

Allocated GP

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

Infection Prevention

We take Infection Prevention and control very seriously and if you have any concerns to discuss, please contact the Infection Prevention lead via the surgery email: 

(Site updated 01/12/2022)
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